Right of withdrawal
• If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
• If you as a consumer make use of your right of withdrawal, you must bear the regular return shipping costs.
• Otherwise, the regulations set out in detail below apply to the right of withdrawal
Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must [enter the name of the entrepreneur, address, telephone number and e-mail address] to us by means of a clear statement (e.g. a letter sent by post or an e-mail) about your decision to withdraw from this contract, inform. You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. Consequences of withdrawal If you withdraw from this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us). have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must deliver the goods to us or to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract (this may include the name and address of the person authorized by you to receive the goods). to be inserted) to be returned or handed over.
The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods. - End of the cancellation policy - (¹ This cancellation policy applies from July 14, 2023. It does not apply to the separate delivery of goods.)
Shipping costs
The shipping cost prices varies according to the order value and shipping destination.
# Europe (for a complete list of destinations, please contact us)
7,50€ for orders value under 120€;
12.90€ for orders between 120€ and 180€;
17.90€ for orders over 180€;
# World (for a complete list of destinations, please contact us)
15,90€ for orders value under 120€;
25.90€ for orders between 120€ and 180€;
28.90€ for orders over 180€;
The shipping value will be automatically added to the cart on Checkout.
Accuracy, completeness and timeliness of the information
We are not responsible if information made available on this website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.
Changes to service and prices
Prices for our collab products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.